Check our list of frequently asked questions or if you need some help chat with one of our friendly developers
Yes. All customer data is encrypted and separated from other customers. We employ a multi-layered security system and two-factor authentication to prevent hacking and theft of information from unauthorised users and staff. We also use big business tools to protect from DDOS attacks & bots. Your data is more secure running on cosmedcloud than it is on your server in your clinic.
We provide free migration of your patient database, clinical notes, appointment book, financial records and price list into cosmedcloud. We support migration from all major practice software such as Medical Director, Blue Chip, Best Practice, Genie and Shexie.
Video tutorials are available through the education library. We also conduct webinars and the Growth plan includes onsite training at your clinic.
The cloud simply means instead of having your own server, backups, IT providers and associated issues - this is provided by cosmedcloud. We offer you a ready to go product that you access from your internet browser eliminating the need to keep your own server or backups.